This privacy policy will explain how FreKel uses the personal data we collect from you when you use our website.
Topics:
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- Marketing
- What are your data protection rights?
- What are cookies?
- How do we use cookies?
- What types of cookies do we use?
- How to manage your cookies
- Privacy policies of other websites
- Changes to our privacy policy
- How to contact us
What data do we collect?
FreKel collects the following data:
Personal identification information (Name, email address, phone number, etc.)
How do we collect your data?
You directly provide FreKel with most of the data we collect. We collect data and process data when you:
Request information via online forms or place an order for any of our products or services.
Use or view our website via your browser’s cookies.
How will we use your data?
FreKel collects your data so that we can:
- Process your order and manage your account.
- Send you product information.
- Email you to follow up on orders.
- Telephone you in response to an enquiry you made via our online form.
- When FreKel processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
FreKel securely stores your data at its headquarters on a secure server in a locked room. FreKel will keep your account information for 10 years. Once this time period has expired, we will delete your data.
Marketing
FreKel would like to send you information about products and services of ours that we think you might like.
If you have agreed to receive marketing materials, you may always opt out at a later date.
You have the right at any time to stop FreKel from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please contact us.
What are your data protection rights?
FreKel would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request FreKel for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that FreKel correct any information you believe is inaccurate. You also have the right to request FreKel to complete the information you believe is incomplete.
The right to erasure – You have the right to request that FreKel erase your personal data, under certain conditions. Please note that should you have made a purchase from Frekel that doing so will invalidate the warranty.
The right to restrict processing – You have the right to request that FreKel restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to FreKel’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that FreKel transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.
How do we use cookies?
FreKel uses cookies in a range of ways to improve your experience on our website, including:
- Keeping you signed in
- Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
Functionality – FreKel uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include which location you are in. A mix of first-party and third-party cookies are used.
Advertising – FreKel uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. FreKel sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies
You can set your browser not to accept cookies, and this website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The FreKel website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy, too.
Changes to our privacy policy
FreKel keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 15 October 2020.
How to contact us
If you have any questions about FreKel’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
